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        Privacy Policy

        The Glasshouse Privacy Policy

        This privacy policy will explain how The Glasshouse uses the personal data we collect from you when you use our website.

        Topics:

        • What data do we collect?
        • How do we collect your data?
        • How will we use your data?
        • How do we store your data?
        • Marketing
        • What are your data protection rights?
        • What are cookies?
        • How do we use cookies?
        • What types of cookies do we use?
        • How to manage your cookies
        • Privacy policies of other websites
        • Changes to our privacy policy
        • How to contact us
        • How to contact the appropriate authorities

        What data do we collect?

        The Glasshouse collects the following data:

        • Personal identification information (Name, email address, phone number, etc.)
        • IP address

        How do we collect your data?

        You directly provide The Glasshouse with most of the data we collect. We collect data and process data when you:

        • Register online or place an order for any of our products or services.
        • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
        • Sign up for our newsletter/news/updates/offers
        • Use or view our website via your browser’s cookies.

        The Glasshouse may also receive your data indirectly from the following sources:

        • Facebook
        • LinkedIn
        • Instagram
        • In store

        How will we use your data?

        The Glasshouse collects your data so that we can:

        • Process your order and manage your account
        • Email you with news, offers and updates on products and services we think you might like
        • To correspond on any contact request

        If you agree, The Glasshouse will share your data with our partner companies so that they may offer you their products and services.

        • Google
        • LinkedIn
        • Facebook
        • Instagram
        • Microsoft

        How do we store your data?

        The Glasshouse securely stores your data at our secure storage drive online on Microsoft Office 365 servers or equivalent.

        The Glasshouse will keep your personal identification and IP address for 36 months. Once this time period has expired, we will delete your data.

        Marketing

        The Glasshouse would like to send you information about products and services of ours that we think you might like.

        If you have agreed to receive marketing, you may always opt out at a later date.

        You have the right at any time to stop The Glasshouse from contacting you for marketing purposes.

        If you no longer wish to be contacted for marketing purposes, please contact us at: linda@blueglasshouse.com.

        What are your data protection rights?

        The Glasshouse would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

        The right to access – You have the right to request The Glasshouse for copies of your personal data.

        The right to rectification – You have the right to request that The Glasshouse correct any information you believe is inaccurate. You also have the right to request The Glasshouse to complete information you believe is incomplete.

        The right to erasure — You have the right to request that The Glasshouse erase your personal data, under certain conditions.

        The right to restrict processing – You have the right to request that The Glasshouse restrict the processing of your personal data, under certain conditions.

        The right to object to processing – You have the right to object to The Glasshouse’s processing of your personal data, under certain conditions.

        The right to data portability – You have the right to request that The Glasshouse transfer the data that we have collected to another organization, or directly to you, under certain conditions.

        If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: linda@blueglasshouse.com.

        Call us at: 00 353 87 7981123
        Or write to us: The Glasshouse, The Quay, Westport, Co. Mayo, Ireland.

        What are cookies?

        Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

        For further information, visit allaboutcookies.org

        How do we use cookies?

        The Glasshouse uses cookies in a range of ways to improve your experience on our website, including:

        • Understanding how you use our website.
        • Remarketing
        • To log user information when you reach the website.

        What types of cookies do we use?

        There are a number of different types of cookies, however, our website uses:

        • Functionality — The Glasshouse uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.
        • Advertising — The Glasshouse uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Glasshouse sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

        How to manage cookies

        You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

        Privacy policies of other websites

        The Glasshouse website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

        Changes to our privacy policy

        The Glasshouse keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12/02/2021.

        How to contact us

        If you have any questions about The Glasshouse’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

        Email us at: linda@blueglasshouse.com

        Call us at: 00 353 87 7981123

        How to contact the appropriate authority

        Should you wish to report a complaint or if you feel that The Glasshouse has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Their contact details can be found at www.oic.ie.